Airtel’s Anti-Fraud Initiative Reduces Customer Financial Losses by Nearly 70%

Udaipur – Bharti Airtel today announced that its ongoing anti-fraud initiatives have led to a remarkable decline in cybercrime complaints and customer financial losses. This impact has also been validated by recent data released by the Ministry of Home Affairs’ (MHA) Indian Cyber Crime Coordination Centre (I4C).

According to MHA-I4C, financial losses reported on the Airtel network have dropped by a significant 68.7%, while overall cybercrime cases have decreased by 14.3%. These figures highlight the effectiveness of Airtel’s fraud detection solutions in curbing cybercrime and ensuring a safer digital experience for its customers.

Sharing his thoughts on the development, Gopal Vittal, Vice Chairman and Managing Director of Bharti Airtel, said: “Our mission is to make our network completely free from spam and financial fraud for our customers. Over the past year, our AI-based network solutions have identified more than 48.3 billion spam calls and blocked over 3.2 lakh suspicious fraudulent links. However, we consider this only a small step in a larger fight. Until our network is entirely free of digital spam and scams, we will continue to innovate and invest in this space.”