Jaipur, :Narayana Multispecialty Hospital, Jaipur, a tertiary care hospital of Narayana Health offering high quality , affordable medical care to the people of Rajasthan and bordering states, has bagged the award of ‘Quality beyond Accreditation at the Global Conclave of Association of Health Care Providers (India) (AHPI) held at Mumbai recently. Narayana Multispecialty Hospital, Jaipur is the only hospital in Rajasthan to have been awarded in any category by AHPI this year.
The AHPI award technical committee scrutinized and made detailed assessment in respect of key indicators to monitor the clinical structures processes and outcomes which are used as tools for continual improvement. Also they went through the managerial structures, processes and outcomes, which are used as tools for continual improvement. Further, the committee looked into clinical audits that are conducted by all specialties on periodic basis to monitor and improve quality of nursing and complete patient care as per the registry provided by the accreditation agency. It noted the use of ICT for leveraging in improvement and sustaining delivery of quality care (Such as quality dash boards, alerts and alarms) and the data analytics/statistical and management tools, such as 7-QC tools,5-S, FMEA,LEAN Health, Six Sigma, to improve and sustain delivery of quality care. The committee also appreciated the patient centric approach of the hospital management and it went through the patient satisfaction reports that are measured using objective means and fed back in to system with demonstrable improvement. The committee members assessed the hospital’s initiatives to foster quality culture such as, team building, effective communication and other good HRM practices since such actions can serve as a benchmark to other organizations in that area of services.
Mr. Arunesh Punetha, Zonal Director (West), Narayana Health, said, “We are extremely happy to receive the AHPI award which bears the testimony of our achievement in delivering safe, accessible, affordable, timely and patient oriented medical care to its patients”. “ This is the first hospital in Rajasthan to be accredited by Joint Commission International on 2012 and re-accredited on 2015 for meeting international benchmarks in healthcare”, he said.
The AHPI Award Technical Committee scrutinized the applications along with the presentation submitted by the hospital. The award was won post a detailed facility assessment and inspection of the hospital processes by the representatives of AHPI. More than 180 hospitals across India competed for various categories of awards. This particular award ‘Quality beyond Accreditation’ was awarded to only five hospitals in India.
About Narayana Health:
With all super-speciality tertiary care facilities that the medical world offers, Narayana Health is now a one-stop healthcare destination for all. From the first facility established in Bengaluru with approximately 225 operational beds in 2000, our Company has grown to 57 facilities (which includes 56 facilities in India and 1 facility in the Cayman Islands operated by our Companys associate company, Health City Cayman Islands Ltd.) with 5600 operational beds and the potential to reach a capacity of up to 6,600 beds. Our Company has a network of 23 hospitals (multispeciality and superspeciality healthcare facilities which provide tertiary care), 8 heart centres (superspeciality units which are set up in a third party hospital) and 25 primary care facilities (including clinics and information centres), across a total of 32 cities, towns and villages in India. For details, visit www.narayanahealth.org
About Narayana Multispecialty Hospital, Jaipur
Started in January 2011 in Sanganer, Narayana Multispeciality Hospital, Jaipur, is 290-beds multispecialty tertiary care hospital located at Pratap Nagar offering tertiary care healthcare services. The hospital was awarded the International accreditation from Joint Commission International (JCI) in August 2012 making it the first hospital in Rajasthan to receive this prestigious recognition.
About Association of Healthcare Providers (India) [AHPI]:
Association of Healthcare Providers (India) represents the majority of healthcare providers in India. It works as "not for profit" organization and advocates with the government, regulatory bodies and other stake holders on issues, which have bearing on enabling its member organizations to deliver appropriate healthcare services to community at large.